FAQ
Questions sellers usually ask before unlocking a listing pack.
Clear answers about free previews, honest listing copy, photo preparation, credits, accounts, and saved listing packs.
Getting Started
What does ListingPack AI create?
ListingPack AI creates a listing pack for local marketplace sellers: title options, short and detailed descriptions, a condition summary, tags, price estimate notes, buyer reply templates, marketplace-ready copy, and optional prepared photos.
Do I need an account to try it?
No. You can create a free preview without an account. An account is useful when you want listing credits, saved listing packs, and access to packs you unlocked earlier.
Which marketplaces is it for?
The copy is written for popular local marketplaces such as Facebook Marketplace, Kijiji, Craigslist, eBay, OfferUp, OLX, Gumtree, Etsy, Vinted, and Depop. ListingPack AI is not affiliated with those marketplaces and does not post for you.
Free Preview and Full Pack
What is included in the free preview?
The free preview shows enough to decide whether the pack is useful: a best title option, partial short description, condition summary, a few tags, a suggested price range note, and one buyer reply example.
What unlocks in the full listing pack?
The full pack includes all title options, full descriptions, full tags, all buyer replies, marketplace-ready copy blocks, export actions, and photo preparation downloads.
Can I edit the generated text?
Yes. You should review and edit every claim before posting. The pack is designed to save time, not replace the seller’s final judgement.
Honest Listings
Will ListingPack AI hide defects?
No. The product is positioned around honest listings. Visible wear, scratches, stains, cracks, missing parts, or damage should stay disclosed in the text and photos.
Will it invent brand, model, size, or condition details?
It should not invent details. If information is missing, the listing should use neutral language or ask you to review the missing detail. Add only what you know.
Can I say something is like new?
Only if that is clearly supported by your own input and the item condition. Otherwise, use plain condition language such as good used condition or light visible wear.
Photos and AI Backgrounds
How many photos can I upload?
The create flow currently accepts 1 to 8 JPG, PNG, or WebP photos. Clear angles and visible condition details help create a more useful listing pack.
What does photo preparation do?
Standard preparation resizes and organizes photos for marketplace use in your browser. It is meant to clean up presentation, not change the item’s condition.
What does AI background replacement do?
AI background replacement can create a cleaner background while preserving the item itself. It must not remove defects or alter condition. Review every AI image before posting.
Are my saved photos private?
Saved listing pack photos are stored outside the public website folder and are served through protected account routes. They are available only to the signed-in account that owns the listing pack.
Payments, Credits, and Unlocking
What is a listing credit?
A listing credit unlocks one full listing pack for a signed-in account. Free previews do not spend credits.
What is Single Pack?
Single Pack unlocks one full listing pack. It is useful when you only need one listing now and do not want to buy multiple credits.
What are Starter and Seller?
Starter adds 10 listing credits to your account. Seller adds 30 listing credits. Each credit can unlock one full listing pack.
Does ListingPack AI store my payment card?
No. Card payment is handled by Stripe Checkout. ListingPack AI receives checkout status and purchase details needed to unlock packs or grant credits.
Accounts and Saved Packs
How do I sign in?
ListingPack AI uses passwordless sign-in. Enter your email address and use the secure login link sent to your inbox. Login links expire after a short time.
Where can I find unlocked listing packs?
Signed-in users can open the Dashboard and select a saved listing pack from Recent listing packs. Newer unlocked packs can include saved original, prepared, and AI background photos.
Why do older saved packs not show photos?
Photo saving was added after the first saved listing pack version. Older packs may have saved text only, while newer unlocked packs can save photos on the server.
Support
How do I contact support?
Use the Support page and include your email, question category, subject, and details. Do not include passwords, payment card numbers, or private marketplace credentials.
What should I include if I have a payment issue?
Include the email address used at checkout, the approximate time of purchase, and which plan you selected. Do not send card numbers.
Still have a question?
Send the details to support and we’ll review it.